Oct 9, 2026
The refund window you set, and the 120-day one you did not
A refund policy has a deadline. So does the buyer's bank, and it is longer. Declining a refund on a $10 sale wins you $10 or costs you $15 more, and the split has a number.
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refunds
4 articles
- Sep 15, 2026
One upload: what answering a chargeback actually asks of you
A dispute is not a conversation. It is one file upload, under 4.5 MB, inside a window somebody else set - and for a digital sale the proof has to already exist.
- Sep 2, 2026
Refund, reversal, chargeback: the three ways a sale comes undone
We built the refund path for cards, Telegram Stars and crypto. Reversing a sale varies more between rails than making one does; timing matters more than both.
- Aug 23, 2026
Card, Stars or crypto: what a $10 sale actually pays out
We shipped all three payment rails into the same product in ten weeks. The percentage fee turned out to be the least important difference between them.
