Oct 9, 2026
The refund window you set, and the 120-day one you did not
A refund policy has a deadline. So does the buyer's bank, and it is longer. Declining a refund on a $10 sale wins you $10 or costs you $15 more, and the split has a number.
← All topics
payments
12 articles
- Oct 2, 2026
Why your payout does not match your sales
You sold $120 this week and $77.92 reached the bank. A payout is a batch of everything that touched your balance, and the list of what is in it only exists on one kind of schedule.
- Sep 25, 2026
Who owes the tax on your sale: merchant of record or you
The name on your buyer's card statement does not settle who owes the tax. Here is how to tell whether your platform files it or you do, and what each route costs on a $10 sale.
- Sep 18, 2026
One sale, two events: the duplicate your buyer sees
A single purchase can reach your system more than once, by design. What your buyer gets twice depends on what the platform decided counts as the same thing.
- Sep 15, 2026
One upload: what answering a chargeback actually asks of you
A dispute is not a conversation. It is one file upload, under 4.5 MB, inside a window somebody else set - and for a digital sale the proof has to already exist.
- Sep 11, 2026
Floating by default: a crypto sale's price can move after checkout
A card sale is priced once. A NOWPayments invoice quotes one rate and can settle at another, unless you freeze the ten minutes between. We shipped both flows.
- Sep 8, 2026
Upgrade now, downgrade at renewal: the switch you have to design
A member upgrades on day nine. Stripe can bill the difference now, at the next renewal, or not at all, and choosing between those is your job, once per switch.
- Sep 4, 2026
Your first sale is waiting on Stripe
We built the platform side of Stripe Connect. Between connecting it and your first sale sits a verification step no platform shows you, and it reopens later.
- Sep 2, 2026
Refund, reversal, chargeback: the three ways a sale comes undone
We built the refund path for cards, Telegram Stars and crypto. Reversing a sale varies more between rails than making one does; timing matters more than both.
- Aug 28, 2026
Nobody cancelled: what happens when a member's card fails
A failed renewal starts a countdown your member cannot see. How long it runs, who gets told, and what removal does are decisions your processor leaves to you.
- Aug 25, 2026
Four settings your platform picked that decide what you keep
Your money lands in a Stripe account with your name on it and someone else's settings on it. We built that platform side - here is what those settings do.
- Aug 23, 2026
Card, Stars or crypto: what a $10 sale actually pays out
We shipped all three payment rails into the same product in ten weeks. The percentage fee turned out to be the least important difference between them.
